How To Use System Restore On Windows 10

If you"re having problems with your PC, the following table can help you decide which recovery option to use.

Problem

See this section

Your PC isn"t working well và you recently installed an update

Remove an installed Windows update

Your PC isn’t working well và it’s been a while since you installed an ứng dụng or changed system settings

Reset your PC

Your PC won"t start or is still loading

Use the Startup Repair function

Your PC won"t start, you haven"t created a recovery drive, và resetting your PC didn"t work

Use installation media to reinstall Windows 11

Your PC won"t start & you haven"t created a recovery drive

Use installation media to restore your PC

Your PC won"t start và you"ve created a recovery drive

Use a recovery drive khổng lồ restore or recover your PC

You want khổng lồ reinstall your previous operating system

Go back to your previous version of Windows

Your PC isn"t working well and you recently installed an app

Restore from a system restore point

You suspect your device has been infected

Use installation truyền thông to reinstall Windows 11

Click one of the recovery options below and follow the steps lớn try khổng lồ get things working again.

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Remove an installed Windows update

Resetting reinstalls Windows 11, but lets you choose whether lớn keep your files or remove them, & then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.

Reset your PC from Settings

Next to Reset this PC , select Reset PC. Then choose from the options and/or settings in the table below.

Option

What it does

Keep my files > Change settings > Preinstalled apps On

Reinstalls Windows 11 and keeps your personal files.

Removes apps you installed.

Removes changes you made to settings.

Restores any apps your PC manufacturer installed.

Keep my files > Change settings > Preinstalled apps Off

Reinstalls Windows 11 and keeps your personal files.

Removes apps you installed.

Removes changes you made to lớn settings.

Removes any apps your PC manufacturer installed.

Remove everything

Reinstalls Windows 11 and removes your personal files.

Removes apps you installed.

Removes changes you made to lớn settings.

Removes any apps your PC manufacturer installed.

Note: Remove everything > Change settings gives you two options.

Data erasure On removes files và cleans the drive. If you"re planning lớn donate, recycle, or sell your PC, use this option. This might take an hour or two, but it makes it harder for other people to lớn recover files you"ve removed.

Data erasure Off just removes files. It takes less time, but is less secure.

The data erasure functionality is targeted at consumers & does not meet government and industry data erasure standards.

Reset your PC from the sign-in screen

If you can"t mở cửa Settings, you can reset your PC from the sign-in screen. Here’s how:

Press Windows biệu tượng công ty key + L to get lớn the sign-in screen. Then restart your PC by pressing the Shift key while you select the Power button  > Restart .

Your PC will restart in the Windows Recovery Environment (WinRE) environment.

On the Choose an option screen, select Troubleshoot > Reset this PC, & then choose one of the options in the previous table.


First, you need to lớn enter the Windows Recovery Environment (winRE). To vày this, you will repeatedly turn your device off, then on:

Hold down the power button for 10 seconds khổng lồ turn off your device.

Press the power button again to turn on your device.

On the first sign that Windows has started (for example, some devices show the manufacturer’s logo when restarting) hold down the power button for 10 seconds lớn turn off your device.

Press the power button again to turn on your device.

When Windows starts again, hold down the nguồn button for 10 seconds lớn turn off your device.

Press the power button again to lớn turn on your device.

This time, allow your device lớn fully start up.

Select Advanced options.

Now that you"re in winRE, on the Choose an option screen, select Troubleshoot > Advanced options > Startup Repair > Restart.


*

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To reinstall Windows 11 while Windows is running: 

Connect the installation truyền thông you created khổng lồ your PC.

Open File Explorer  and select the drive with the installation media.

From the root directory of the drive, double-click setup.exe, & then select Yes when asked if you’d lượt thích to allow the ứng dụng to make changes to lớn your device.

Select Change what khổng lồ keep.

Select one of the following options, và then select Next:

Keep personal files và apps – This will preserve your personal data, apps, and settings.

Keep personal files only – This will preserve your personal data & settings, but all your apps will be removed.

Keep nothing – This will remove all personal data, settings, và apps.


Warning: You cannot undo a reinstallation of Windows 10. Be sure to lớn back up your files first if you choose the Keep nothingoption. 


To finish, select Install to start reinstalling Windows 11 on your PC.

Your PC will restart several times during the reinstallation.

To reinstall Windows 11 by starting your PC using installation media:

Connect the installation media you created lớn your PC.

Start your PC using the installation media.


Note: Check with the PC manufacturer on how to lớn start the PC using media.


When Windows thiết lập starts, select Next and then Install now.

If you have a Windows 11 hàng hóa key, enter it when prompted. Otherwise, select I don’t have a sản phẩm key.

If prompted, select a Windows edition (e.g. Home, Pro) to install & then select Next.

When prompted to lớn choose a type of installation, select Custom: Install Windows only (advanced).

Select the disk or partition lớn which Windows 11 should be installed.


Note: If you suspect that your PC has been infected, consider deleting the existing partitions và reinstalling Windows 11 onto a clean disk. Your data on any deleted partitions will be lost.


Select Next to start reinstalling Windows 11 on your PC.

Your PC will restart several times during the reinstallation.


If your PC won"t start và you haven"t created a recovery drive, download installation media and use it khổng lồ restore from a system restore point or reset your PC.

Download the Windows 11 media creation tool & then run it.

Select Create installation truyền thông media for another PC.

Choose a language, edition, & architecture (64-bit or 32-bit).

Follow the steps to lớn create installation media, và then select Finish.

Connect the installation truyền thông media you created to your nonfunctional PC, & then turn it on.

On the initial thiết lập screen, enter your language và other preferences, & then select Next. If you don"t see the thiết đặt screen, your PC might not be mix up to boot from a drive. Check your PC manufacturer"s trang web for info on how khổng lồ change your PC"s boot order, và then try again.

Select Repair your computer.

On the Choose an option screen, select Troubleshoot. From there, you can:

Restore from a system restore point by selecting Advanced options > System Restore. This will remove recently installed apps, drivers, và updates that might be causing your PC problems. Restoring from a restore point won’t affect your personal files.


To restore or recover using the recovery drive: 

Connect the recovery drive và turn on your PC.

Press Windows biệu tượng công ty key + L to get khổng lồ the sign-in screen, and then restart your PC by pressing the Shift key while you select the Power button > Restart .

Your PC will restart in the Windows Recovery Environment (WinRE) environment.

On the Choose an option screen, select Troubleshoot, & then select one of the following two options. (If you don’t see the Choose your option screen, your PC might not be mix up to lớn boot from a drive. Check your PC manufacturer’s website for info on how khổng lồ change your PC’s boot order.)

To restore from a system restore point, select Advanced Options > System Restore. This won"t affect your personal files, but it will remove recently installed apps, drivers, and updates that might be causing your PC problems.

To reinstall Windows 11, select Advanced Options Recover from a drive. This will remove your personal files, apps & drivers you installed, and changes you made lớn settings.


For a limited time after upgrading lớn Windows 11, you’ll be able to lớn go back to lớn your previous version of Windows by selecting Start Settings  > System  > Recovery . Next khổng lồ Go back , select Go back. This will keep your personal files, but it"ll remove apps và drivers installed after the upgrade, as well as any changes you made khổng lồ settings. In most cases, you"ll have 10 days lớn go back. Open Recovery settings

To go back, you"ll need to:

Keep everything in the windows.old và $windows.~bt folders after the upgrade.

Remove any user accounts you added after the upgrade.

Have the USB drive you used lớn upgrade khổng lồ Windows 11 (if you used one).


Note: The option in Settings khổng lồ go back to your previous version of Windows is only available for a limited time after upgrading.


Info for Windows Insiders

If you’re an Insider and the current preview build isn’t working for you, select Start Settings  > System  > Recovery . Next to Go back , select Go back. This won’t remove your personal files, but it’ll remove recently installed apps và drivers, & change settings back to their defaults.

Going back lớn an earlier build won’t remove you from the Insider Program. When the next preview build is ready, it"ll be installed on your PC.


This option takes your PC back khổng lồ an earlier point in time, called a system restore point. Restore points are generated when you install a new app or driver, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, và updates installed after the restore point was made.

In the tìm kiếm box on the taskbar, type control panel, & then choose it from the các mục of results

In the Control Panel tìm kiếm box, type recovery.

Select Recovery Open System Restore.

In the Restore system files & settings box, select Next.

Select the restore point that you want khổng lồ use in the list of results, và then select Scan for affected programs.


Notes: 

If you don’t see the restore point that you want lớn use, select the Show more restore points check box lớn see more restore points.

If you’re not seeing any restore points, it might be because system protection isn’t turned on. Here’s how to check:

In the search box on the taskbar, type control panel, & then choose it from the danh mục of results.

In the Control Panel tìm kiếm box, type recovery.

Select Recovery > Configure System Restore > Configure and see if the Turn on system protection option is selected.

If the Turn on system protection option is not selected, system protection isn’t turned on and there aren"t any restore points. In this scenario, you won"t be able to lớn recovery your PC using a system restore point and will need lớn use one of the other recovery options listed on this page.

If the Turn on system protection option is selected, continue with step 6.


You"ll see a các mục of items that will be deleted if you remove this restore point. If you"re OK with the deletions, select Close > Next > Finish.


If you"re having problems with your PC, the following table can help you decide which recovery option lớn use.

Problem

See this section

Your PC isn"t working well & you recently installed an update.

Remove an installed Windows update

Your PC isn’t working well & it’s been a while since you installed an phầm mềm or changed system settings.

Reset your PC

Your PC won"t start or is still loading

Use the Startup Repair function

Your PC won"t start, you haven"t created a recovery drive, & resetting your PC didn"t work.

Use installation truyền thông to reinstall Windows 10

Your PC won"t start & you haven"t created a recovery drive.

Use installation truyền thông to restore your PC

Your PC won"t start & you"ve created a recovery drive.

Use a recovery drive to lớn restore or recover your PC

You want lớn reinstall your previous operating system.

Go back to your previous version of Windows

Your PC isn"t working well và you recently installed an app.

Restore from a system restore point

You suspect your device has been infected.

Use installation truyền thông media to reinstall Windows 10

Click one of the recovery options below and follow the steps to try to get things working again.


Resetting reinstalls Windows 10, but lets you choose whether lớn keep your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.

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Reset your PC from Settings

Under Reset this PC, select Get started and then choose from the options and/or settings in the table below.

Option

What it does

Keep my files > Change settings > Preinstalled apps On

Reinstalls Windows 10 và keeps your personal files.

Removes apps you installed.

Removes changes you made lớn settings.

Restores any apps your PC manufacturer installed.

Keep my files > Change settings > Preinstalled apps Off

Reinstalls Windows 10 & keeps your personal files.

Removes apps you installed.

Removes changes you made khổng lồ settings.

Removes any apps your PC manufacturer installed.

Remove everything

Reinstalls Windows 10 and removes your personal files.

Removes apps you installed.

Removes changes you made khổng lồ settings.

Removes any apps your PC manufacturer installed.

Note: Remove everything > Change settings gives you two options.

Data erasure On removes files và cleans the drive. If you"re planning to lớn donate, recycle, or sell your PC, use this option. This might take an hour or two, but it makes it harder for other people khổng lồ recover files you"ve removed.

Data erasure Off just removes files. It takes less time, but is less secure.

Reset your PC from the sign-in screen

If you can"t mở cửa Settings, you can reset your PC from the sign-in screen. Here’s how:

Press Windows hình ảnh key + L khổng lồ get lớn the sign-in screen, và then restart your PC by pressing the Shift key while you select the Power  button > Restart in the lower-right corner of the screen.

Your PC will restart in the Windows Recovery Environment (WinRE) environment.

On the Choose an option screen, select Troubleshoot > Reset this PC, và then choose one of the options in the previous table.


First, you need lớn enter the Windows Recovery Environment (winRE). To do this, you will repeatedly turn your device off, then on:

Hold down the power button for 10 seconds to turn off your device.

Press the nguồn button again lớn turn on your device.

On the first sign that Windows has started (for example, some devices show the manufacturer’s logo sản phẩm when restarting) hold down the nguồn button for 10 seconds to lớn turn off your device.

Press the power button again to turn on your device.

When Windows starts again, hold down the nguồn button for 10 seconds khổng lồ turn off your device.

Press the power button again khổng lồ turn on your device.

This time, allow your device khổng lồ fully start up.

Select Advanced options.

Now that you"re in winRE, on the Choose an option screen, select Troubleshoot > Advanced options > Startup Repair > Restart.


To reinstall Windows 10 while Windows is running: 

Connect the installation truyền thông media you created lớn your PC.

Open File Explorer  and select the drive with the installation media.

From the root directory of the drive, double-click setup.exe, & then select Yes when asked if you’d lượt thích to allow the ứng dụng to make changes to your device.

Select Change what lớn keep.

Select one of the following options, và then select Next:

Keep personal files & apps – This will preserve your personal data, apps, và settings.

Keep personal files only – This will preserve your personal data và settings, but all your apps will be removed.

Keep nothing – This will remove all personal data, settings, & apps.


Warning: You cannot undo a reinstallation of Windows 10. Be sure to lớn back up your files first if you choose the Keep nothing option. 


To finish, select Install to start reinstalling Windows 10 on your PC.

Your PC will restart several times during the reinstallation.

To reinstall Windows 10 by starting your PC using installation media:

Connect the installation truyền thông you created lớn your PC.

Start your PC using the installation media.


Note: Check with the PC manufacturer on how khổng lồ start the PC using media.


When Windows cài đặt starts, select Next and then Install now.

If you have a Windows 10 product key, enter it when prompted. Otherwise, select I don’t have a sản phẩm key.

If prompted, select a Windows edition (e.g. Home, Pro) lớn install and then select Next.

When prompted lớn choose a type of installation, select Custom: Install Windows only (advanced).

Select the disk or partition lớn which Windows 10 should be installed.


Note: If you suspect that your PC has been infected, consider deleting the existing partitions and reinstalling Windows 10 onto a clean disk. Your data on any deleted partitions will be lost.


Select Next to start reinstalling Windows 10 on your PC.

Your PC will restart several times during the reinstallation.


If your PC won"t start và you haven"t created a recovery drive, tải về installation truyền thông media and use it to lớn restore from a system restore point or reset your PC.

Download the Windows 10 truyền thông media creation tool và then run it.

Select Create installation media for another PC.

Choose a language, edition, và architecture (64-bit or 32-bit).

Follow the steps to create installation media, & then select Finish.

Connect the installation truyền thông media you created khổng lồ your nonfunctional PC, và then turn it on.

On the initial setup screen, enter your language và other preferences, and then select Next. If you don"t see the cài đặt screen, your PC might not be set up to lớn boot from a drive. Kiểm tra your PC manufacturer"s trang web for info on how to change your PC"s boot order, and then try again.

Select Repair your computer.

On the Choose an option screen, select Troubleshoot. From there, you can:

Restore from a system restore point by selecting Advanced options > System Restore. This will remove recently installed apps, drivers, & updates that might be causing your PC problems. Restoring from a restore point won’t affect your personal files.


To restore or recover using the recovery drive: 

Connect the recovery drive và turn on your PC.

Press Windows biểu tượng logo key + L khổng lồ get khổng lồ the sign-in screen, and then restart your PC by pressing the Shift key while you select the Power  button> Restart in the lower-right corner of the screen.

Your PC will restart in the Windows Recovery Environment (WinRE) environment.

On the Choose an option screen, select Troubleshoot, and then select one of the following two options. (If you don’t see the Choose your option screen, your PC might not be phối up khổng lồ boot from a drive. Kiểm tra your PC manufacturer’s trang web for info on how khổng lồ change your PC’s boot order.)

To restore from a system restore point, select Advanced Options > System Restore. This won"t affect your personal files, but it will remove recently installed apps, drivers, and updates that might be causing your PC problems.

To reinstall Windows 10, select Advanced OptionsRecover from a drive. This will remove your personal files, apps & drivers you installed, and changes you made to lớn settings.


For a limited time after upgrading khổng lồ Windows 10, you’ll be able lớn go back to lớn your previous version of Windows by selecting the Start  button, then select Settings  > Update & Security  > Recovery and then selecting Get started under Go back to lớn the previous version of Windows 10. This will keep your personal files, but it"ll remove apps và drivers installed after the upgrade, as well as any changes you made to lớn settings. In most cases, you"ll have 10 days lớn go back. Open Recovery settings

To go back, you"ll need to:

Keep everything in the windows.old và $windows.~bt folders after the upgrade.

Remove any user accounts you added after the upgrade.

Know the password you used lớn sign in khổng lồ Windows 7 or Windows 8.1 (if you used one).

Have the USB drive you used khổng lồ upgrade lớn Windows 10 (if you used one).


Note: If you go back khổng lồ Windows 8.1, some apps that came with Windows, lượt thích Mail và People, might not work anymore. Lớn fix the apps, reinstall them from the zagranmama.com Store.


Note: The option in Settings to go back to lớn your previous version of Windows is only available for a limited time after upgrading.


Info for Windows Insiders

If you’re an Insider và the current preview build isn’t working for you, select the Start  button, then select Settings  > Update & Security  > Recovery . Under Go back khổng lồ the previous version of Windows 10, select Get Started. This won’t remove your personal files, but it’ll remove recently installed apps & drivers, and change settings back to their defaults.

Going back khổng lồ an earlier build won’t remove you from the Insider Program. When the next preview build is ready, it"ll be installed on your PC.


This option takes your PC back to lớn an earlier point in time, called a system restore point. Restore points are generated when you install a new app or driver, & when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, & updates installed after the restore point was made.

In the tìm kiếm box on the taskbar, type control panel, và then choose it from the menu of results

In the Control Panel tìm kiếm box, type recovery.

Select Recovery > Open System Restore.

In the Restore system files và setting box, select Next.

Select the restore point that you want to use in the list of results, and then select Scan for affected programs.


Notes: 

If you don’t see the restore point that you want to lớn use, select the Show more restore points check box to lớn see more restore points.

If you’re not seeing any restore points, it might be because system protection isn’t turned on. Here’s how to lớn check:

In the search box on the taskbar, type control panel, và then choose it from the danh sách of results.

In the Control Panel tìm kiếm box, type recovery.

Select Recovery > Configure System Restore > Configure và see if the Turn on system protection option is selected.

If the Turn on system protection option is not selected, system protection isn’t turned on and there aren"t any restore points. In this scenario, you won"t be able to lớn recovery your PC using a system restore point & will need lớn use one of the other recovery options listed on this page.

If the Turn on system protection option is selected, continue with step 6.


You"ll see a danh mục of items that will be deleted if you remove this restore point. If you"re OK with the deletions, select Close > Next > Finish.


If you"re having problems with your PC, you can:

Refresh your PC khổng lồ reinstall Windows and keep your personal files & settings. Refresh also keeps the apps that came with your PC và the apps you installed from the zagranmama.com Store.

Reset your PC to reinstall Windows but delete your files, settings, & apps—except for the apps that came with your PC.

Restore your PC to undo recent system changes you"ve made.

If you"re having trouble starting (booting) your PC, see Windows Startup Settings (including safe mode), and go khổng lồ the “Get to lớn Windows Startup Settings in the Windows Recovery Environment” section. You can refresh, reset, or restore your PC from the Windows Recovery Environment.

If you want to back up & restore your personal files using tệp tin History, see Set up a drive for tệp tin History.

Before you start to refresh or reset your PC

In most cases, once you start lớn refresh or reset your PC, it’ll finish on its own. However, if Windows needs missing files, you’ll be asked khổng lồ insert recovery media, which is typically on a DVD disc or thumb drive. If that happens, what you’ll need depends on your PC.

If your PC came with Windows 8.1 or Windows RT 8.1, you’ll need the discs or thumb drive that came with your PC. Kiểm tra the info that came with your PC lớn see if your PC manufacturer provided these discs or media. In some cases, you might have created them when you first mix up your PC.

If you don’t have either of those, you can make them if you have a USB thumb drive of 16 GB or larger. Having a recovery drive can help you troubleshoot và fix problems with your PC, even if it won’t start. For more info, see Create a USB recovery drive.

If you upgraded your PC khổng lồ Windows 8.1 or Windows RT 8.1 with a DVD, use that disc. If you don’t have Windows 8.1 or Windows RT 8.1 media, liên hệ zagranmama.com zagranmama.com.

Refresh, reset, or restore

Select any of the following for more detailed info.